FAQs

When are orders processed and shipped?

Orders are processed Monday through Friday only. Orders placed before 5:00 pm CST will be processed within the following two business days. Orders placed Saturday and Sunday before 5:00 pm are processed on Monday, excluding holidays.

Do you ship to addresses outside of the U.S.?

At this time, we ship only to U.S. addresses within the 50 states and are unable to ship to international addresses, American Samoa, Guam, Puerto Rico, and the U.S. Virgin Islands. We do not ship to APO/FPO post office boxes and P.O. Box addresses.

What is the best way to contact us?

Email (support@texadiafashion.com) is our preferred form of communication as it helps us respond to customer requests quickly. You can also use the "Contact Us” form to communicate with us, or call us at phone (972) 322-8311.

How do you return or exchange a product?

If we goofed up your order we will send you a return shipping label and provide you a full refund or replacement product. However, if you ordered and changed your mind we ask that you return the merchandise in its original packaging to the following address at your cost:

Texadia Fashion

Attn: Returns

4405 Forest Cove Dr

McKinney, TX 75071

USA

 

Please include your order number on all correspondence with us. It just speeds things up a bit. We follow these same protocols for exchanges.

How much does shipping costs?

Shipping is complimentary for a limited time.

Are you going to add more products to your site?

Of course, we are in the process of adding more products to our site.

Have more questions?

We haven't covered everything above. Please use the contact form on this website to offer us suggestions on how we can better serve you. Shoot us an email at support@texadiafashion.com or phone (972) 322-8311.